Privacy Notice
This notice explains how RoboMecs Est. handles information submitted through the RoboMecs website, including business inquiries and supporting attachments.
Information we collect
When you contact RoboMecs through the website, we may collect the information you choose to provide, such as your name, company, email address, phone number, inquiry type, requirement details and any permitted attachment. Technical information needed to operate and protect the form, such as timestamps, session data and security/rate-limit identifiers, may also be processed.
Why we use this information
We use submitted information to receive and respond to business inquiries, understand technical requirements, prepare appropriate follow-up, maintain inquiry records, protect the website from abuse and support the security and reliability of our communication systems.
Attachments
Permitted attachments are stored in private website storage rather than a publicly accessible web directory. For security, customer-uploaded files are not automatically attached to internal notification emails. Please do not submit unnecessary personal, confidential or sensitive information.
Service providers and communications
RoboMecs uses hosting and business communication services to operate the website and respond to inquiries. Website inquiry notifications and acknowledgements may be processed through RoboMecs business email services, including Microsoft 365 / Microsoft Graph, as part of responding to your request.
Retention
RoboMecs retains inquiry information, attachments, technical security records and backups only for as long as they are reasonably required for the business, operational, security and applicable legal purposes for which they are maintained. Retention periods may differ by record type. Records that are no longer required should be securely deleted or anonymized in accordance with the applicable internal retention process.
Data accuracy and your choices
If information you submitted is inaccurate or you want to ask about correction, access or deletion of information associated with a website inquiry, contact RoboMecs using the details below. Requests are handled subject to applicable legal and operational requirements.
Security
RoboMecs applies technical and organizational safeguards designed to protect website inquiry information, including server-side validation, access controls, private file storage and security monitoring. No internet transmission or storage system can be guaranteed to be completely risk-free.
Contact
Questions about this notice or information submitted through the website can be sent to info@robomecs.com or discussed through the Contact page.